Question 1

What is Etalon Green's mission?

Accepted Answer

We want to make it possible for everyone to plant trees, from home.

In our work, we place great emphasis on sustainability and make every effort to ensure that the activities we do have the most significant positive impact.

For this reason, we have minimized the use of paper in our activities, communicating exclusively electronically, and creating new jobs in Africa by planting your trees.

Question 2

Who are behind Etalon Green?

Accepted Answer

We are a growing business that is already struggling with the symptoms of Climate Awareness, and we are committed to setting an example by doing so. We want to make an opportunity for everyone to back projects like carbon neutralization.

Website owner:

Etalon Green Inc.

Seat:

House Number J32, Community 9
Redemption street
Tema
Kpone Katamanso
Greater Accra
C/O P.O. Box 1104, Tema, GA/R
Ghana

Question 3

How can I be involved in saving the planet?

Accepted Answer

You can help promote our carbon neutralization project by supporting our work.

There are two ways you can be part of the Etalon Green project. One time or regular membership.

So you can choose to plant a tree every month with a monthly membership. In one year, 12 (!!) trees are tied to you. (Wow!)

Question 4

Where will the trees be planted?

Accepted Answer

The trees are planted in Ghana, Africa, by local people.

Question 5

How long do I have to wait for the tree to plant?

Accepted Answer

Within a week of the successful payment you are getting email notification about planting the tree.

Question 6

Why plant trees?

Accepted Answer

The purpose of the project we created is to offset the greenhouse gases released by human activity to preserve our climate and our land for the future.

Climate scientists have proven that the release of greenhouse gases into the air contributes to global warming.

We know that not everyone has the opportunity to plant trees regularly; we are there to give everyone this opportunity.

Question 7

How can I log in?

Accepted Answer

If you have a registration, you can log in by clicking on the last button on the menu bar ('Login') and entering your email address and password.

Question 8

How do I register?

Accepted Answer

You can sign up by creating a subscription. Under the 'Join' menu, with a monthly membership, we plant a tree every month. So in one year, you are going to have 12 trees.

Question 9

How do I unsubscribe from Etalon Green?

Accepted Answer

You can unsubscribe by signing into your user account, then click on your avatar and select the 'Billing' option. On the top of the 'Billing' page you can find the 'Subscription' related controls.

Question 10

How can I pay for the service?

Accepted Answer

Etalon Green is using Stripe as a payment provider.

You can pay for the service on a secure, Stripe-hosted payment page, where you can enter your credit card information.

Question 11

How safe it is to pay with my credit card on Etalon Green?

Accepted Answer

Etalon Green is using Stripe as a payment provider.

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.

All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers are able to obtain plaintext card numbers. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure.

Question 12

How do I know my purchase was successful?

Accepted Answer

We are going to notify you by email about the success of your purchase.

Question 13

What if I forgot my password?

Accepted Answer

Click 'login', in the popup; you will find the 'Forgot your password?' sentence, click on it and enter your email address. You will get an email with your new password.

Question 14

How can I track the evolution of trees?

Accepted Answer

Login to the website and inside the member area you can track the growth of your tree.

Question 15

What can I do if I have technical problems with the site?

Accepted Answer

We strive to always provide you with a great experience on our website. If you still encounter technical problems contact us at support@etalongreen.com.

Question 16

Can I access etalongreen.com on a mobile device?

Accepted Answer

This site is accessible on all mobile devices.